I reduced frustration at electric charging points by redesigning the app to be clear, fast, and useful. Preguntar a ChatGPT
App, e-Mobility
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It started with a computer in high school. A small moment that opened a world of curiosity. From there, I studied Information Technology in Bilbao and design in Barcelona—two paths that shaped how I think and create.
Technology taught me structure. Design taught me empathy. Together, they’ve guided my work with global companies like ZARA and Gestamp, as well as with the kind of startups where every decision matters.
But my story isn’t just about work. I find inspiration in a sketchbook, in the quiet of nature, or around a table with friends and good food. Creativity begins with small rituals—a cup of coffee, a few lines on paper—that grow into ideas worth building.
Yes, I’ve designed digital products with challenges and goals similar to yours, both in terms of complexity and strategic focus. For example, I collaborated on the design of an online store optimized for mobile conversion, as well as an internal training app for a company listed on the IBEX 35. These projects taught me to quickly identify critical issues and design solutions that not only look good but also work effectively and deliver business value from day one.
I can take full leadership of the project if needed. I coordinate a multidisciplinary team with expertise in development, UX research, and content. I work with agile methodologies and use tools like Notion and Figma to ensure transparency and continuous alignment with business goals.
I quickly adapt to existing processes and tools. I join dailies, reviews, and retrospectives if the team requires it. Additionally, I document all my work and maintain proactive communication to avoid silos between design and development.
My process has four phases: discovery, definition, design, and validation. I start by understanding the business objectives and the real needs of the user. I measure impact using metrics such as conversion rate, efficiency, or activation rate. For example, in a recent project, we reduced support tickets by 35% after redesigning the onboarding experience.
Since I have a technical background, I design with reusable components and implementation logic in mind. I deliver clear documentation, interactive prototypes, and design tokens when needed. This reduces friction and speeds up development sprints. I also take part in handoffs and review the implementation to ensure quality.
"Jon's expertise in user experience design is outstanding! He combines professional excellence with a friendly and approachable demeanor, making him a perfect fit for any team"
"Jon lives his work with passion. He gets involved in each project 100%. In addition, he is very creative but at the same time he is very decisive. He is able to close with agility and pragmatism the projects"
"It has been an unbeatable experience. We were presented with the challenge of being able to transfer complex concepts to a large number of users. Jon has help us to simplify the experience"
"Jon makes an impact, thanks to design, in any project in which he collaborates. His systematic way of working and creativity enhanced the quality of our products"
